Insurance Repairs

Introduction

Local claims.
National capabilities.
Real people.

Minor, Major, & Complex Claims

By understanding the various types of claims and working closely with our clients, we develop customised and efficient strategies to assess claims accurately. This collaboration helps insurers make informed decisions that ultimately improve the overall policyholder experience. Once a decision is reached, we are equipped to promptly restore the properties to their pre-loss state, ensuring a seamless and effective resolution for all involved parties.

24hr Call Out

Available 24 hours, 7 days a week, our dedicated team of professional, skilled, and reliable tradespeople and supervisors respond in a timely manner.

Make-Safe / Mitigation

Comprehensive solutions for making safe and the prevention of further loss to the insured’s property following serious events:

Extreme weather events, fires, water damage, Impact, vandalism, Malicious damages or burst pipes. 

We assist in ensuring the property remains habitable and secure, especially before any minor, major repair or reconstruction work is undertaken. Our make-safe process involves a range of actions such as roof wrapping, securing windows and doors, reinstating essential services, isolating electrical and plumbing systems, erecting temporary structures, and addressing any structural issues. It is essential to address these aspects promptly to mitigate risks and ensure the safety of occupants and the property itself.

Restoration

When serious events occur to your home or business it is an extremely inconvenient time for policyholders, Tradeworks has the experience and equipment, to offer a superior, professional service, that will you have your property back to ‘normal’ as quickly as possible. We offer restoration services for the following events.

Fire Damage, Smoke Damage, Flood Damage, Water Damage, Mould remediation, Vandalism.

Equipment we use:

Air movers – Assist with drying by blowing high volumes of air.

Dehumidifiers – Assist with drying by removing moisture from the air.

Water Extraction – Extraction Units work by extracting large amounts of water from the flooded surfaces.

Moisture Detection Instruments – These instruments detect moisture on any floor surface and behind walls and ceilings our instruments will also measure humidity and temperature levels.

Ozone Machines – Used to purify the air, often used for sewage water damage restoration, odour removal and mould removal.

Thermo Fogging Machines – Used to apply anti- bacterial treatments.

Air scrubbers – Air scrubbers remove a range of impurities from the air, including metallic and wooden particles, as well as bacteria, dust, and other air pollutants.

Assessment

Tradeworks Group excels in their dedication to collaboration and innovation in claims assessment and reporting. 

By utilising specialised reporting and data-driven models, we provide accurate assessments and reports for the purpose of informed decision making that benefit both insurers and policyholders. our commitment to constant adaptation ensures efficiency and a positive experience throughout the claim’s lifecycle. 

Our reporting is robust taking into consideration the event and how the loss occurred through to recommendations and scoping of the required works to return the property to a pre-loss condition in line with building codes and Australian standards, our scopes are constructed by qualified professionals and presented in a logical sequence outlining trades, Services, Repair Methods & recommendations, Material types and area dimensions.

Report types:
(Causation, Building, Plumbing, HVAC, Electrical, Structural, Forensic, Scope of works)

Reinstatement

Our Company reinstate the policy holder’s insured property to a pre loss condition we manage the reinstatement works in line with the policy coverage and detailed scope of works. With transparency in mind, we submit indicative costings for the required repair scope to allow insurers to set reserves during large and complex claims.

With our reputation in mind and an emphasis on high quality works we only engage licensed qualified professionals to conduct work on our clients’ properties to ensure that each job is controlled, managed, and delivered in line with our accepted scope of works to ensure quality control and quality workmanship is achieved prior to handover.